Critical aspects of competency
Accurate determination of requirements for provision of information to public on waste management issues.
Correct determination of specific educational objectives from public information needs.
Correct determination of appropriate medium to educate public.
Reviews and evaluates education to determine success in meeting education objectives.
Knowledge needed to achieve the performance criteria
Knowledge and understanding are essential to apply this unit in the workplace, to transfer the skills to other contexts, and to deal with unplanned events. The knowledge requirements for this unit are listed below.
Waste minimisation strategies.
Current issues in waste management.
Principles for meeting a range of adult/child learning styles.
Legal implications.
Company requirements.
Sources of waste management information.
OHS hierarchy of control.
Specific skills needed to achieve the performance criteria
To achieve the performance criteria, some complementary skills are required. These are:
interpersonal communication
public speaking
verbal communication
presentation of information
assessing client capacities
demonstrating.
Resources required to assess this unit
The following resources should be available:
range of waste management issues
identified target groups
resources for education/training
role-play
case studies.
Gaining evidence to assess this unit
For valid and reliable assessment of this unit, the competency should be demonstrated over a period of time and be observed by the assessor (or assessment team working together to conduct the assessment). The competency is to be demonstrated in a range of situations, which may include customer/workplace interruptions and involvement in related activities normally experienced in the workplace.
Evidence of competency is best obtained by observing activities in the field and reviewing information provided to the public on waste management issues. If this is not practicable, observations in realistic simulated environments may be substituted.
Consistency in performance
Assessment requires that strategies meet the objectives of clients and comply with industry expectations in the particular client environment. If the environment is narrowly defined or is not representative of industry needs, it will be necessary to assess the unit within a variety of waste management environments or different client needs to assess competency in the information provided on waste management issues.
Oral questioning or written assessment and hypothetical situations (scenarios) may be used to assess underpinning knowledge. (In assessment situations where the candidate is offered a preference between oral questioning and written audit, questions are to be identical.)
Supplementary evidence may be obtained from relevant authenticated correspondence from existing supervisors, team leaders or specialist training staff.
Note: All practical demonstrations must adhere to the safety and environmental regulations relevant to each state or territory.
Key competency levels
There are a number of processes that are learnt throughout work and life that are required in all jobs. They are fundamental processes and generally transferable to other work functions. Some of these are covered by the key competencies, although others may be added.
Information below highlights how these processes are applied in this competency standard.
1 | Perform the process | 2 | Perform and administer the process | 3 | Perform, administer and design the process |
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How can communication of ideas and information be applied? | 2 | Communicate/clarify public information requirements about waste management issues. |
How can information be collected, analysed and organised? | 2 | Gather information from a number of sources (including regulatory sources, relevant personnel, relevant legislation, personnel training records and company specifications about waste management issues. |
How are activities planned and organised? | 2 | Plan and prepare to deliver appropriate information about waste management issues in accordance with company requirements and relevant legislation. |
How can teamwork be applied? | 2 | Work cooperatively with colleagues to prepare appropriate information to the public about waste management issues. |
How can the use of mathematical ideas and techniques be applied? | 2 | Conduct and document appropriate mathematical calculations used for waste management issues. |
How can problem-solving skills be applied? | 1 | Provide appropriate information to public that will assist with waste management problems. |
How can the use of technology be applied? | 1 | Demonstrate understanding of technological principles and physical skills to use appropriate equipment. |